Shipping policy
We ship our products within 48 hours of the order placement. The customer must thoroughly inspect the flooring for any breakage before signing the release form of product acceptance.
Shipping inside Vancouver, Lower Mainland area:
Order processing & shipping duration:
- Samples: 1-2 Business days for processing and 2-6 business days for delivery depending on your location.
- Products in stock: 2-7 Business days for processing and 2-6 business days for delivery depending on your location.
Shipping costs:
- Samples = FREE
- Under 200lbs = $25
- Under 2756lbs = $90
- 2757-5512lbs = $180
- 5513-8267lbs = $270
- Over 8268lbs = $360
Shipping outside Vancouver, Lower Mainland area:
Please contact us for a personalised quote.